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      <image:title>How Can We Work Together - Project Management</image:title>
      <image:caption>Are you a new or pre-existing business wishing to take your creativity to the next level and develop your concept into reality? Concept Development &amp; Implementation Pre-Opening Management &amp; Coaching Renovation Space Planning - Service Flows Service Standards &amp; Operating Procedures Feasibility Studies</image:caption>
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      <image:title>How Can We Work Together - Operational Support</image:title>
      <image:caption>Allow me to take your number one challenge and make it my number one priority Troubleshooting Operational Challenges Service Principles &amp; Techniques - "Don't take it personally - take it seriously" P&amp;L Analysis Talent Review/Structural Proposal Contract Assessment</image:caption>
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      <image:title>How Can We Work Together - Online Evaluation Assessments</image:title>
      <image:caption>Understanding the Past to Forecast the Future An innovative, tailor-made BtoB coaching approach aiming at achieving sustainable results for hospitality and F&amp;B venues on online evaluation platforms Specialized in business intelligence aiming at understanding, analyzing, and actioning data for the F&amp;B and Hotel industry Provides in-depth understanding of client aspirations and satisfaction mechanisms Developed and tested strong algorithm and coaching approaches for restaurants and hotels The ultimate goal being to know your clients better through appropriate profiling, to improve REAL-TIME satisfaction, and to improve your e-reputation and ratings</image:caption>
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      <image:title>Contact</image:title>
      <image:caption>“We often get asked what makes us unique. Simple answer is that I am the only person on this earth with this combination of features, characteristics, personality and DNA and when matched with others we can make a perfect team for success.”</image:caption>
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    <lastmod>2024-07-19</lastmod>
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      <image:title>Home - Meet Ian Kidd</image:title>
      <image:caption>Having immersed myself within the hospitality industry over the last 25 years, in various senior leadership roles, I fully understand the needs of the guest and as Ian Kidd Consulting I am dedicated to developing the hospitality leaders of tomorrow and working alongside you to better your organisation. Throughout I have gained invaluable experience at all levels across hospitality operations (F&amp;B, Rooms, Capital Management, Pre-Opening Project Management, Quality Improvements and Analysis and Leadership Development). My company, Ian Kidd Consulting, is defined by you. Get in touch below to see how we can work together.</image:caption>
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